FAQ

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. You can select your preferred payment method during checkout.

How long will it take to receive my order?

Delivery times may vary depending on your location and the shipping method chosen. We typically process and ship orders within 5 to 7 business days. For estimated delivery times, please refer to our Shipping & Delivery page.

What is your return policy?

We offer a 7-day return policy on select items. For detailed information on our return policy and the return process, please visit our Returns & Refund Policy page.

How do I initiate a return or exchange?

To initiate a return or exchange, please follow the instructions outlined in our Returns & Refund Policy. If you need further assistance, don't hesitate to contact our customer support team.

How can I reach your customer support team?

You can contact our customer support team through email, whatsapp, or our online contact form. We're here to assist you with any inquiries or concerns you may have.

Is my personal information secure with APOV?

We take your privacy seriously and use industry-standard security measures to protect your personal information. For more details, please review our Privacy Policy.